Returns
You have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To make a return, you can contact us at the following address: contact@nichestudio-paris.com.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without a prior return request will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and resolve it.
Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.
Refunds
We will notify you as soon as we receive and inspect your return, and let you know if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that the processing and posting of the refund by your bank or credit card company may take some time.